Client

Full-Service accounting firm with over 20 employees who serves a wide range of clients in Lafayette, New Iberia, and New Orleans by providing innovative business consulting and cutting-edge performance management.

Situation

They required fast and uninterrupted access to Thomson Reuters accounting software. They needed strong cyber security protection to protect their clients’ sensitive information from the hands of hackers and exploiters. They expected IT support to be fast, reliable, and trustworthy. Instead, they were getting subpar IT and consulting services. They were losing billable time and having to work overtime to meet their deadlines.

Solution

After performing a full IT assessment of their business operations, CBM Technology discovered they were severely lacking dependable services. CBM Technology installed high-powered virtualized servers with failover capabilities to provide hardware redundancy. The software development team optimized their Microsoft SQL databases to increase performance of Thomson Reuters accounting application. CBM Technology implemented clustered Microsoft Remote Desktop Services (RDS) servers with load balancing to provide maximum performance. Provided a managed and multi-layered cyber security defenses to protect the accounting firm and their clients’ from against ever-changing cyber threats. Instituted backup & disaster recovery solution that provides instant recovery both locally and in the cloud. In the event of a long-term outages or a catastrophic hurricane, they have the ability to restore their entire infrastructure in the cloud so they can continue to provide critical services for their clients.

Benefit

The accounting team is worry-free knowing that CBM Technology has it covered.

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