Managed IT

Managed IT Services

  • 24×7/365 Monitoring 

  • Proactive Ticketing 

  • Microsoft patching and Feature Updates 

  • 3rd Party patching (Catalog over 50 vendors) 

  • Monthly Health Reports 

  • Lifecycle Management 

  • Procurement Management 

  • Priority Care per Service Level Agreement

  • Unlimited 8 x 5 Remote Support 

  • O365 User and Product Management and Optimization 

  • O365 Multi Factor Authentication 

  • Dedicated Account Manager 

  • Periodic Business and Budget Review Meeting (vCIO) 

  • Industry leading Endpoint Detection and Response (EDR) 

  • Client DNS Filtering 

Managed Backup & Disaster Recovery (BaaS & DRaaS)

Designed to Reduce RTO Cost Effectively

Backup & Disaster Recovery

  • 24/7 Fully Monitored and Managed
  • Local and Cloud Backup

  • Includes 1TB of Cloud Storage per Server

  • Encrypted Data Transport
  • Monthly Reporting

Managed Ethernet Services

CBM offers fully managed networking and security solutions for businesses. We handle all the maintenance, monitoring, and upgrades of your network infrastructure so you don’t have to worry about IT. Our trained engineers oversee your systems 24/7 to ensure optimal performance and immediate troubleshooting of any issues that arise.

Firewalls, Switches, Access Points and SD-Wan include

  • Device Firmware Updates

  • Policy Management & Configuration
  • Warranty Replacement
  • End of Life Device Hardware Replacement
  • Proactive Monitoring and Service

Managed Voice

CBM Technology offers Voice solutions that provide the power to communicate where and how you want, whether you’re at your desk or on the road. For the ultimate collaboration experience, check out Microsoft Teams Voice.

Cloud-based Voice Solution

  • Scalable – Simple and Quickly

  • Little infrastructure investment required
  • Proven reliability with 99.999% uptime
  • Enhanced privacy with TLS & SRTP encryption

  • Easy to use

Managed Print

CBM Technology Managed Print Solutions Powered by Xerox will improve the productivity and efficiency of your digital and paper-based communications.

  • Print consumables
  • Failed Part Replacement
  • Onsite service and support
  • Cost-per-page

Leasing

Leasing copiers through CBM Technology enables you to acquire the technology you need while having the freedom to focus your working capital on growing other areas of your business.