Client

CPA firm specializing in corporate accounting, consulting, and taxation. They are certified in Strategic Performance Management which is a comprehensive approach to helping their clients achieve their goals.

Situation

Their aging phone system was on its last leg and beginning to fail. Phones would frequently go down for an extended amount of time and they were at risk for clients not being able to call in during the height of tax season. They needed to replace the system and upgrade to a VoIP system as soon as possible.

Solution

CBM Technology installed new converged VoIP phone system. The converged IP phone system provided them with cost savings by using their existing network and not having to run additional cables for handsets. CBM Technology trained the CPA firm on how to use the modern features that were not available in its previous and antiquated phone system.

Related Case Studies