A leading oil tool manufacturer based in New Iberia, Louisiana, known for their precision-engineered products and advanced use of 3D modeling technology. Their operations rely heavily on high-performing systems and uninterrupted access to ERP software for production and planning.

The company was struggling with frequent disruptions caused by an unstable ERP system and an unresponsive IT support provider. Network slowdowns and unresolved technical issues were holding back production. On top of that, growing cybersecurity threats and outdated infrastructure left their data and operations at risk. Team morale was low, and confidence in their IT systems had eroded.

CBM Technology partnered with the manufacturer to deliver a comprehensive IT support solution designed for stability, speed, and security. Our team:

• Deployed virtualized and redundant Lenovo servers to stabilize operations
• Installed Microsoft SQL Server to fully support their ERP system
• Upgraded their internal network to a 10Gb fiber backbone between buildings
• Implemented a managed, multi-layered cybersecurity solution
• Became their dedicated, responsive IT partner with 24/7 monitoring and proactive support

We focused on building trust through fast response times and a clear roadmap for long-term IT reliability.

With CBM’s support, the company now runs with greater confidence. Their ERP system is fully optimized, network speeds are faster than ever, and cybersecurity risks are significantly reduced. Downtime is no longer an issue, and their team can focus on what they do best—delivering high-quality oil tools on time.

They finally have an IT partner they can count on.